Frequently Asked Questions

 

1. Why would I want to create/write a PDF document?

2. Is it possible to change and modify PDF files with this software?

3. Why is the PDF format an international document format standard?

4. What are the competitive advantages of this PDF software?

5. Once I’ve paid for the service, what should I do?

6. Is the download/installation long and complicated?

7. What can I do if I have problems with the download or installation?

 

 

 

1. Why would I want to create/write a PDF document?

Portable Document Format (PDF) file is 100 % safe and trustable. It means that you are able to reproduce any text, graphics and layout exactly like the original version. In general, PDF Reader software (i.e. Adobe Acrobat Reader) always preserve source file information and visual aspects. Moreover, this format ensures a fixed-layout format independently from the operating system, software and hardware configuration of your computer.
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2. Is it possible to change and modify PDF files with this software?

Yes, you can do it very easily. Images can be inserted, moved, resized, and/or replaced. You will also be able to include, review, edit, correct or delete any text module.
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3. Why is the PDF format an international document format standard?

Used for several billion of documents since the last 15 years, it was recognized by industries and governments around the world as an easy standard for electronic information exchange. For example, documents produced by Microsoft or Corel software require conversion in order to be read by any other program. In addition, after conversion, it does not maintain the information integrity of your files: reports, contracts, workflows, agreements, slideshows, spreadsheets, etc. To solve these issues, PDF files are created in a global standard format that can be accessed by any PDF reader software.
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4. What are the competitive advantages of this PDF software?

It offers a very low acquisition cost and greater functionality for all kind of uses, whether professional or home consumers. Adobe created and defined the PDF standards, however, more than 1,900 vendors worldwide offer PDF-based software to create, read and modify files. Also, many users find that they need help and assistance when moving into PDF publishing. We offer a FREE AND UNLIMITED support 24/7 by email or by phone as well as a detailed user guide.
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5. Once I’ve paid for the service, what should I do?

You will have an IMMEDIATE ACCESS to our Member's Area. You will have just to download and to execute a straightforward software installation. Thanks to our PDF Wizard, you will then be ready to start publishing, editing and viewing your own PDF documents.
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6. Is the download/installation long and complicated?

No, a standard cable internet connection will only take around 60 to 120 seconds to download a 20 MB application. Then, the installation only requires 1 minute and no PC reboot is necessary. The operation should take approximately 3 minutes, not more!
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7. What can I do if I have problems with the download or installation?

You will contact our 24/7 Customer Support Team for full-service assistance. We are here to help you with all of your technical service needs. You will be able to submit a support ticket, check-out your billing and find
international support phone numbers.
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